Very helpful and accommodating. Customer service was great; friendly and very easy to complete details. Of course, I've been a customer for a time and needed to change to larger unit. Thanks!!
It's all about customer service at Storage Depot. Stewart has been incredible- he's gone above and beyond what I ever expected. Returning calls on off hours, showing up within minutes whenever I've had access problems- just exceptional. Dorothy has been absolutely warm and accommodating. It's this kind of service that makes a difference.
My experience renting storage here has been great. The workers are kind and professional. I have no complaints. I pay my storage fees, even a little late a few times, and keep it moving.
papa kaine
4.00starstarstarstar
Matthew Schoff
5.00starstarstarstarstar
Used A Depot Storage in Cliftom Heights last year when moved back from Illinios. The owners were very accommodating and got me into the unit I wanted in less then 15minutes. I also used A Storage Depot for U-Haul rentals several times in the past and never had any issues. Great and friendly customer service with great communication, I usually don’t like to leave Vioce mails however A Depot returned all calls in very short period. I vacated my unit this week during the Covid pandemic and it was easier vacating then if we’re not in a crisis. I will use them again and refer any of my friends or Family to them.
Zan R
4.00starstarstarstar
Paul Harris Jr.
5.00starstarstarstarstar
mark gresham
4.00starstarstarstar
Nicely priced
Emmanuella Vincent
5.00starstarstarstarstar
Very courteous and professional. Respectful and helpful. I had. A great experience over there in times of trouble❤❤❤!
Charles Paris
5.00starstarstarstarstar
dolsika
5.00starstarstarstarstar
Mary and Kenny the two ladies that helped me with U-Haul rental were awesome they went over and beyond . I dropped the truck by the time they were leaving but they stayed and helped me out . This is how you build an awesome reputation for a business.
wayne morrison
5.00starstarstarstarstar
Tanisha Chambers
5.00starstarstarstarstar
Patricia OHara
5.00starstarstarstarstar
Father Resolution
5.00starstarstarstarstar
The people that run this place are amazing! My girlfriend and I at the time had run into a couple of issues and they went above and beyond to help us. The only down fall was trying to get out of the parking lot in a big truck on a small busy street.
Tarai Quattlebaum
5.00starstarstarstarstar
Nice FD associate. Great price
Racheal Wood
5.00starstarstarstarstar
Desiree Cipolloni
5.00starstarstarstarstar
Marie g Session
5.00starstarstarstarstar
Very clean secure well light èmployes very polite
Annastasia Ventura
5.00starstarstarstarstar
My fiancé and I came in to reserve a unit and u-haul for our move. We had the pleasure of working with Mary and a few of the other staff. They were a pleasure to work with and quick. They were extremely friendly and knowledgeable. We even had a few great laughs. Thanks so much for all your help ladies! You guys are great!!!
Mommadukes Babicki
5.00starstarstarstarstar
Luann DiCola
5.00starstarstarstarstar
victor varner
4.00starstarstarstar
Nice clean friendly staff
Carla Valenzia
4.00starstarstarstar
BILLY Ross
5.00starstarstarstarstar
Easy safe access
Kim Dewees
5.00starstarstarstarstar
I Always use this company for storage a d truck rentals
Joseph Toby
4.00starstarstarstar
Great
Georgia Smith
5.00starstarstarstarstar
Erica
5.00starstarstarstarstar
Ernie Dawsonia
5.00starstarstarstarstar
Great Place for extra storage of your things*
Monique Kamara
5.00starstarstarstarstar
Akira Ikegami
5.00starstarstarstarstar
Quick service.
Gary Dorricott
5.00starstarstarstarstar
Convenient to my location, great staff, and affordable rates. They also sell shipping supplies and rent UHaul trucks.
Jason Bear
5.00starstarstarstarstar
Christine Basile
4.00starstarstarstar
Very nice people. Only problem is the occasional mouse!
The employee yesterday, Sandy went above and beyond for me. She was very helpful in my time of need.
Laura Pennington
5.00starstarstarstarstar
It's a good place to store ur stuff
Steven Gold
4.00starstarstarstar
Philip S Smith
5.00starstarstarstarstar
Jeff Dernlan
5.00starstarstarstarstar
Nicole is Awesome!
Tonia Malandruccolo
4.00starstarstarstar
Ralph Wilcox
5.00starstarstarstarstar
Amber Heath
4.00starstarstarstar
Just returned a U-Haul there. it was extremely easy except for U-Haul overcharged us and we started seeing charges pop up on our credit card by then later on.
Joan Akins
5.00starstarstarstarstar
Sandra Lopez
5.00starstarstarstarstar
Jane Campanella
5.00starstarstarstarstar
Amanda Smallwood
5.00starstarstarstarstar
Called and reserved a storage unit on a Sunday! Super A PLUS! Was very helpful, understanding and very accommodating!!!! Will definitely use again in the future and will most definitely recommend to anyone in need of storage!!!!
Luizhio H Cha.
5.00starstarstarstarstar
Good place.
Jaqui May
5.00starstarstarstarstar
David was beyond amazing with his customer experience he truly made my day♡
Hez Maze
5.00starstarstarstarstar
The staff is awesome!!! Always friendly.
Scott I. Fleming
5.00starstarstarstarstar
barbiedoll7534
5.00starstarstarstarstar
After a challenging day of high prices at other storage unit facilities we met David at this location and he gave us an excellent deal on a great storage unit and even jump-started my truck. You can't get better service than that highly recommend this place great people great prices easy transaction
Donte Simmons
4.00starstarstarstar
brian cuth
5.00starstarstarstarstar
Good ppl great storage place only problem i have is i was a day late on payment and was hit with a 20 fee but other then that its a great place
Crystal bergholz
5.00starstarstarstarstar
I would recommend this storage facility to anyone looking for a place to store their personal property. They will make sure their customers are happy. They will do what they have too and more to satisfy them. They are so nice and very polite. I would never choose another place to store my belongings and also i will only rent a uhaul truck from this facility no matter where im moving or what im doing. This facility is excellent...... thank you
jenny Simons
5.00starstarstarstarstar
John Bunnell
4.00starstarstarstar
Very helpful, friendly and clean
Weldon Lantz
5.00starstarstarstarstar
Good clean units. Friendly customer service. You can rent uhaul equipment here as well!
Alec Eckard
5.00starstarstarstarstar
Great storage ,customer service was the best ,every problem was solved quickly with management feels real good when you have real good people in your corner willing to work with you. Especially in he hard times.
Pj Barton
5.00starstarstarstarstar
Iv had my storage for 5 yrs very nice place
Deborah Hileman
5.00starstarstarstarstar
James was a great help from my first phone call till our last phone call. He made my stressed out move a lot calmer.
charles bryan
5.00starstarstarstarstar
Kimber Lynea
5.00starstarstarstarstar
The girl in the office is really nice and helpful!
Evelyn Nutt
5.00starstarstarstarstar
Great place to store your stuff in a pinch
Irene Green
5.00starstarstarstarstar
Awesome staff, very friendly and helpful! I highly recommend them!
TheKnives777
5.00starstarstarstarstar
Very friendly staff, good rates for storage and its well secured. I had no issues keeping my belonging stored there, the unit kept my possessions dry and safe.
Getting set up with a unit was quick and easy ...They are very friendly and extremely helpful. $1 for the first month's rent was nice too. The place is very well kept and security is excellent. I would highly recommend A Storage Depot
This reviewer did not leave a comment about their rating.
Dawn Gallagher
5.00starstarstarstarstar
william rowen
4.00starstarstarstar
Well managed, clean and convenient storage.
Jenielle Rearick
5.00starstarstarstarstar
Patricia Maestre
5.00starstarstarstarstar
DM Gallagher
5.00starstarstarstarstar
Jay Hood
5.00starstarstarstarstar
Michael Krupa
4.00starstarstarstar
Paul David
5.00starstarstarstarstar
Very nice storage, great management
robert blackiston
5.00starstarstarstarstar
Maria is Wonderful
Gary Dorricott
5.00starstarstarstarstar
Very clean facility with a friendly and knowledgeable staff.
Robert Durning
5.00starstarstarstarstar
Bill Brecker
5.00starstarstarstarstar
Awesome customer service and very clean well maintained property. Maria the manager works non stop kerping the business tip-top. Best storage place in the area. AAAAA+++++
Manager Michael Mackenzie is always willing to work with you and make your move and storage so easy you will always feel at home comfortable and secure thanks to his Staff great job Mike keep up the good work will always refer friends and family to your Facility
This reviewer did not leave a comment about their rating.
Judy Deane
5.00starstarstarstarstar
Rented Uhaul very easy manager very helpful and nice.Vehicle clean low mileage ran good for long trip.Definitely would recommend this business.
Bo Seckinger
5.00starstarstarstarstar
Oneeka Harrison
5.00starstarstarstarstar
Close to my daughter's college
Nicole Sunshine
5.00starstarstarstarstar
I will forever be a loyal customer to Mike, and recommend him to everyone I know. We're in the midst of a pandemic and he was the friendliest, goofiest, most helpful person I've met in recent times. Besides helping us with what supplies we'd need, he offered tips and tricks, and cracked jokes with us the whole time. What really sold me on Mike is that he followed up about one of the jokes he made...and now we have new wine glasses to get! Thank you so much for being so wonderful, Mike.
Sarah Haynes
5.00starstarstarstarstar
It stores things
The Immortal 8n9
5.00starstarstarstarstar
Great Service and you can pay online for multiple months at once too.
Sandy Nahory
5.00starstarstarstarstar
Waide Hemphill
5.00starstarstarstarstar
It is the keeper of U-Haul. That was excellent.
Bernadine Callahan
5.00starstarstarstarstar
The manager there was very nice, took his time to show me around the place. He was very friendly and helpful. I got my storage there thanks to him !
Paul Durham
5.00starstarstarstarstar
This facility is very easy to deal with wheater you need a UHAUL rental or a storage unit from small to car storage. The employees are all professional and respectful to the customers.
Raymond Niven
5.00starstarstarstarstar
Mike, the manager, who also runs the U-Haul, is very pleasant and helpful. Would recommend this place.
William Stolting
4.00starstarstarstar
If you are moving, you need boxes. You can find any and all sizes here.
Dan Kirk
4.00starstarstarstar
Gated, clean, easy access storage facility. Different size units available.
Mary
4.00starstarstarstar
I needed Bubble rap and cover blanket he took the time and saved me money , so he just wasn't trying to get over on me I really appreciate he's time and help. I wish I knew his name so I don't have to say he , really good if you need to pack up your valuables .
Connie Lehr
4.00starstarstarstar
Miriam Magobet
5.00starstarstarstarstar
richard shanahan
5.00starstarstarstarstar
Super friendly and extremely helpful highly recommend this place
Louise Buckner
5.00starstarstarstarstar
Convenient and affordable
Jeanne Renzulli
5.00starstarstarstarstar
c k
5.00starstarstarstarstar
Easy access, storage available, friendly help.
Danielle McCarty
5.00starstarstarstarstar
Clean, well maintained. And the manager of the property will do whatever it takes to make sure things run smoothly. They also rent Uhauls and moving supplies here. It's a one stop shop for your moving and storing needs, that's for sure! The employees know what they're talking about.
DAN WEST
5.00starstarstarstarstar
Great experience!! This guy alleviated a lot of stress. Thanks Bro!! Full tank of gas,half pack of smokes. It's dark and we're wearing sunglasses
Michelle Wright
5.00starstarstarstarstar
Michele Pyfer
5.00starstarstarstarstar
SheilaIrby TurtleLord
5.00starstarstarstarstar
Good service, good storage, I've had so many good experiences here.
Julie Costello
5.00starstarstarstarstar
My first ever storage unit experience and it was stellar. Mike made the rental process quick and painelss. Their rates are very reasonable and the area clean and safe. They also have Uhaul services on site which was also a quick, pleasant process which I used many times over! Thanks, Mike!
Cynthia Heffernan
5.00starstarstarstarstar
James McKenzie
5.00starstarstarstarstar
Trish McDonough
5.00starstarstarstarstar
John Bunting
5.00starstarstarstarstar
Very helpful with rental for moving. Also have good advice on packing.
Very nice facility. New and clean. The staff is helpful and friendly. They even have restrooms accessible during all operating hours. Highly recommended.
Recently visited this facility to rent a storage unit for my Mother. The manager Heather was very friendly and helpful in helping us figure out what size unit would work best. The facility is secure with cameras, gates, and individualized gate codes. They also have moving supplies that we purchased when buying our lock. The move-in process was simple , and I feel confident storing our belongings at this location. Thank you Heather
Heather and Jackie always help me with whatever I need. I would recommend this location to anyone looking for storage. Five stars isn't enough !
Arnold Thornton. Jr
5.00starstarstarstarstar
Eric Kelly
5.00starstarstarstarstar
Jackie & Heather are the best! Clean place. Great place to do business.
Ikediobi Okolo
5.00starstarstarstarstar
Great service
Tom Cassel
4.00starstarstarstar
Expensive but aren't they all... Friendly service.
sara A
5.00starstarstarstarstar
I took my mom to this location this past Saturday after a bad customer service experience with another local storage company. As soon as we entered the office we knew it would be a completely different experience. Jackie and Ryan made a hard time for my family a little bit easier. They were so welcoming, helpful, and friendly. I am so thankful for their kindness and for all of their help. Thank you so much Jackie and Ryan!!!!
Michael Flynn
5.00starstarstarstarstar
Matt Stevens
5.00starstarstarstarstar
I love this place. Also love the one lay who works there & is always friendly.
Amanda Doyle
5.00starstarstarstarstar
The staff was helpful and friendly. Thank you
Allie Biester
5.00starstarstarstarstar
The best storage place around with the most amazing personnel working there! A huge thank you to Jackie for her help and always being professional. I love this facility and seeing her Friendly face.
Started out with a 10x15 unit 7yrs ago...downsized to a 10x10 a couple yrs back...have never had a single issue in the seven yrs...staff is so polite and helpful...very clean units...we had a temp controlled unit...when we removed everything there were no signs of moisture, odors, nothing...if I need a unit again in the future I will definitely utilize their services!
I have been with A Storage Depot since 2013 and have been very satisfied with their service. Thanks for all the help in upgrading my unit this past weekend. :)
The people that work here are more than amazing with helping and understanding. I will always use them and their services if needed in the future. Highly recommended!
Maureen Blase
5.00starstarstarstarstar
If there were more stars to give, I would. We had to extend our truck rental because the settlement on our house didn't go through. To say the whole thing is a disaster is an understatement. But the employees at Storage Depot were very understanding and accommodating. We also had to rent a storage unit here until we can find a new home. The people who work here deserve a raise, because coming here was the first positive experience in an otherwise horrible circumstance. Thank you especially to Ryan!
Tish Moment
5.00starstarstarstarstar
My experience with at Storage Depot has been Amazing. Great customer service, upbeat and positive, awesome staff, show empathy to clients, very informational, helpful, fast and flawless. You want to store your things here and know its in a good environment. Thank you for everything.
Dennis Martignetti
4.00starstarstarstar
Attendants were polite and efficient. Signing up was tedious due to Covid 19 and the back and forth transfer of documents through the mail slot.
James Duffy
5.00starstarstarstarstar
Above and beyond the call of duty. Thank you.
catherine wilson
5.00starstarstarstarstar
Laura Bracken
5.00starstarstarstarstar
Just checked in, the place looks as good as tge rest. Prices are better, customer service was outstanding.
mike Branham
5.00starstarstarstarstar
What a great experience I had the agent Ryan assisted me with this process of checking my rental in and out. A+ service. I will be using the service again, and please ask for Ryan. I left items in the vehicle and he called me back and I got them back above and beyond. Great to see good people during these crazy times.
Amanda
5.00starstarstarstarstar
Kathryn Merrick
5.00starstarstarstarstar
Mr Ryan & associate , You are the perfect example of outstanding quality customer care & service. A God send during an unexpected & difficult time. The rates & specials are affordable The security & facilities are exceptionally well maintained. We will be pleased to share our experience with others. Should we ever have need of storage in future We shall be honored to return . Gods favor🕊 Jack & Kathryn Merrick
Will H Is
5.00starstarstarstarstar
Great prices for storage and space
Anthony Price
5.00starstarstarstarstar
Always nice when I go there to do repairs on uhaul trucks
Terry Leckerman
5.00starstarstarstarstar
I had a unit here for about 4 or 5 years and it was run exceptionally, clean, safe and any need we had was met by all the staff with courtesy and professionally, especially dealing with Justin he was awesome to deal with and always extremely helpful. I highly reccomend this storage facility and thank you Justin for always being great to deal with.
William Chapman
4.00starstarstarstar
Elaine Howard
5.00starstarstarstarstar
Friendly knowledgeable out going. Will use service again
ashlie brown
5.00starstarstarstarstar
Kyiesha Burns
5.00starstarstarstarstar
Virginia Patrizio
5.00starstarstarstarstar
Denise Burger
4.00starstarstarstar
The place is very clean. The guys that run it are very nice and helpful.
dawn watkins
5.00starstarstarstarstar
Friendly and knowledgeable. Great experience! Would absolutely use them again
Deborah Carchidi
5.00starstarstarstarstar
michele kanavel
5.00starstarstarstarstar
One of the cleanest facilities around. Staff is always friendly and knowledgeable. Units are sturdy unlike other places where we had drywall and the next unit over cracked the wall and was caving into ours. Was never worried about theft or damaged to anything we had stored. Loyal customer for several years. Only stopped using them when we purchased home with a big garage.
Gregory Willis
5.00starstarstarstarstar
I regularly rent a U-Haul from here. The team is great - from their professionalism to their superior customer service! I forgot to reserve the van one Saturday and they called me to remind me. Where do you find that kind of pro-active customer service? If you need storage space or need to rent a U-Haul, do yourself a favor and use the services of A Storage Depot - even if another place is closer to your home. I cannot recommend them strongly enough; you will be treated with dignity and see first hand what superior customer service looks like.
Terry Franklin
5.00starstarstarstarstar
Fast service
Bill Price
4.00starstarstarstar
Good experience, friendly management.
James Mcbride
5.00starstarstarstarstar
Great price on rental trucks
Los Ruiz
5.00starstarstarstarstar
Dolores Butikis
5.00starstarstarstarstar
I would like to acknowledge the Staff , Justin and Ryan, they are always very friendly and accommodating, From my first inquiry to use the storage facility, they made suggestions for the size of the unit etc! The facility is always well maintained, always kept clean with great accessibility! I would highly recommend this storage facility!
michael heckmann
5.00starstarstarstarstar
Nice facility. Reasonable rates. The manager Justin was very accommodating, and professional.
Danielle Drames
5.00starstarstarstarstar
Renate Murray
5.00starstarstarstarstar
The storage areas are very clean. Easy access to all units. The interior areas are well lit and climate controlled. They are monitored and I feel that our units are well protected. The driveways between the buildings are wide enough for you stop to unpack allowing other vehicles to pass by. Great space!
donavunr
5.00starstarstarstarstar
Very professional and took time to make sure I had proper equipment for my move.....will definitely use them again
Miguel Rodriguez
5.00starstarstarstarstar
Tom B
5.00starstarstarstarstar
The one gentleman at the desk was very professional and answered any questions I had about the unit in a very informative way. Definitely has my vote in terms of their customer service.
Reinvention Intentions LLC
5.00starstarstarstarstar
Cant say enough great things about Justin and Ryan at A Storage Depot! Their customer service is A+++. The units and the property are always clean and very well maintained. I love working with them!
Keith W. Forsythe
5.00starstarstarstarstar
Had a very good experience renting a U-haul from this place. Justin was very nice & accommodating. Would definitely rent from here again :)
Range Raff
5.00starstarstarstarstar
Scott Eichmann
5.00starstarstarstarstar
Had a good experience with storing stuff while moving houses..
Gary Mattaliano
5.00starstarstarstarstar
Al Matlack
5.00starstarstarstarstar
Great property!
Chris Lucente
5.00starstarstarstarstar
Made me laugh on a sad day. Packing up my mom's place. Will definitely use them when everything is ready to store. Thanks, Ryan
Winni Stahlnecker
5.00starstarstarstarstar
Friendly people!
Dolores Kitz
4.00starstarstarstar
Jennifer Roeder
5.00starstarstarstarstar
We have rented a storage unit at this location on several different occasions and have never had any issues. Justin and Tracey are always extremely helpful and friendly. A top notch facility. It is very well kept and Management does a wonderful job assuring customers are always taken care of. I would highly recommend A Storage Depot in Williamstown to anyone looking for a unit.
Sherry
5.00starstarstarstarstar
I've had my stuff in storage for a couple months. Staff are very friendly.
Kristen Watson
5.00starstarstarstarstar
I have rented here a couple of times. I have never had a problem with the elevator like some people have complained about. Tracy has always been so kind and helpful to me. I usually get through when I call and if for whatever reason I can't get through, I'll leave a message and my phone call is returned in the same day. I really can't see how this place could get a bad review! There has got to be a mix up. I have only ever dealt with the lady Tracy and she is absolutely wonderful. I will continue to use A Storage Depot in Williamstown if ever needed again. I recommend this place to everyone I know!
Jeanette Branson
5.00starstarstarstarstar
I have rented at other places and have never been as happy as I am with the level of service here. Justin is always helpful and courteous whenever I have had a question or make my payment. The rates are reasonable and up front and the units and property are clean. It feels like a friendly, family run business. Other reviews talking about the elevator not working must be because they didn't latch it properly and the safety stops it from moving. I know because it happened to me once and Justin showed me what I did wrong and I haven't had any issue since. I am here all the time and the elevator is never broken, people just don't read the instructions on the door.
Ryan Flanigan
5.00starstarstarstarstar
I have rented here on two separate occasions when I needed short term storage and have never had an issue. Pricing is competitive, units and building are clean and in good shape, and staff is always helpful and courteous. Justin and Tracy were both polite and knowledgeable whenever I came to pay and answered any questions I had. Will be renting here again when I need to. A+
Richard Redrow
5.00starstarstarstarstar
Reasonable rates and friendly people. Have recommended to anyone that needs storage.
Jason Sbalcio
5.00starstarstarstarstar
Donnalaun Laun
5.00starstarstarstarstar
This place sucks .can't use trash dumpster.there are rats in my unit .and the guy that works there and lives there is rude.ignerent not nice .asap I will be leaveing.