Reviews

Very friendly, helpful staff. We rented a u-haul here and had no issues.

Good amount of storage only downside is not alot of parking

Awesome service with cheerful client service and knowledge of their work.

Stewart is awesome. Beat storage staff ever

Good spot

Good storage unit company, reccomend it.

Just returned my Uhaul here and Jon was super friendly and helpful. He saved me money and time and was kind while doing it. Will definitely be back the next time we need a truck!

Easy to set up online. The workers are friendly and helpful. I’ve had other units here as well for many years.

Small little in-the-cut U-Haul spot, great staff here

John is the best! We had a great experience here renting a truck. Highly recommend this location!

They let me keep my stuff here.

Great customer service, very friendly.

1st months free nice neat units

Very helpful knowledge shipping materials. Easy access to storage units.

My experience renting storage here has been great. The workers are kind and professional. I have no complaints. I pay my storage fees, even a little late a few times, and keep it moving.

Used A Depot Storage in Cliftom Heights last year when moved back from Illinios. The owners were very accommodating and got me into the unit I wanted in less then 15minutes. I also used A Storage Depot for U-Haul rentals several times in the past and never had any issues. Great and friendly customer service with great communication, I usually don’t like to leave Vioce mails however A Depot returned all calls in very short period. I vacated my unit this week during the Covid pandemic and it was easier vacating then if we’re not in a crisis. I will use them again and refer any of my friends or Family to them.

Nicely priced

Very courteous and professional. Respectful and helpful. I had. A great experience over there in times of trouble❤❤❤!

Mary and Kenny the two ladies that helped me with U-Haul rental were awesome they went over and beyond . I dropped the truck by the time they were leaving but they stayed and helped me out . This is how you build an awesome reputation for a business.

The people that run this place are amazing! My girlfriend and I at the time had run into a couple of issues and they went above and beyond to help us. The only down fall was trying to get out of the parking lot in a big truck on a small busy street.

Nice FD associate. Great price

Very clean secure well light èmployes very polite

My fiancé and I came in to reserve a unit and u-haul for our move. We had the pleasure of working with Mary and a few of the other staff. They were a pleasure to work with and quick. They were extremely friendly and knowledgeable. We even had a few great laughs. Thanks so much for all your help ladies! You guys are great!!!

Nice clean friendly staff

Easy safe access

I Always use this company for storage a d truck rentals

Great

Great Place for extra storage of your things*

Quick service.

Convenient to my location, great staff, and affordable rates. They also sell shipping supplies and rent UHaul trucks.

Very nice people. Only problem is the occasional mouse!

Friendly staff & great selection of spaces.

Friendly staff

Staff is helpful and friendly. The communication and explanations from staff to customer about policies and payment procedures are excellent.

Great prices. Easy entrance with code. Good company!

Greatest staff very helpful

Great

Easy rental experience!

Great place

Friendly people

Helpful and friendly staff.

Excellent service from truck rentals to storing my stuff all great experiences!

Very friendly and easy process to rent the Uhaul! 👍

The employee yesterday, Sandy went above and beyond for me. She was very helpful in my time of need.

It's a good place to store ur stuff

Nicole is Awesome!

Just returned a U-Haul there. it was extremely easy except for U-Haul overcharged us and we started seeing charges pop up on our credit card by then later on.

Called and reserved a storage unit on a Sunday! Super A PLUS! Was very helpful, understanding and very accommodating!!!! Will definitely use again in the future and will most definitely recommend to anyone in need of storage!!!!

Good place.

David was beyond amazing with his customer experience he truly made my day♡

The staff is awesome!!! Always friendly.

After a challenging day of high prices at other storage unit facilities we met David at this location and he gave us an excellent deal on a great storage unit and even jump-started my truck. You can't get better service than that highly recommend this place great people great prices easy transaction

Good ppl great storage place only problem i have is i was a day late on payment and was hit with a 20 fee but other then that its a great place

I would recommend this storage facility to anyone looking for a place to store their personal property. They will make sure their customers are happy. They will do what they have too and more to satisfy them. They are so nice and very polite. I would never choose another place to store my belongings and also i will only rent a uhaul truck from this facility no matter where im moving or what im doing. This facility is excellent...... thank you

Very helpful, friendly and clean

Good clean units. Friendly customer service. You can rent uhaul equipment here as well!

Great storage ,customer service was the best ,every problem was solved quickly with management feels real good when you have real good people in your corner willing to work with you. Especially in he hard times.

Iv had my storage for 5 yrs very nice place

James was a great help from my first phone call till our last phone call. He made my stressed out move a lot calmer.

The girl in the office is really nice and helpful!

Great place to store your stuff in a pinch

Awesome staff, very friendly and helpful! I highly recommend them!

Very friendly staff, good rates for storage and its well secured. I had no issues keeping my belonging stored there, the unit kept my possessions dry and safe.

I was here to rent a U - Haul cargo van. I will add more after I return it.

Great place. Awesome staff. I really feel that my belongings are safe here. Thank you.

Quick response, and nice attitude. Very helpful

Getting set up with a unit was quick and easy ...They are very friendly and extremely helpful. $1 for the first month's rent was nice too. The place is very well kept and security is excellent. I would highly recommend A Storage Depot

Well managed, clean and convenient storage.

Very nice storage, great management

Maria is Wonderful

Very clean facility with a friendly and knowledgeable staff.

The service here is great! I have been helped by Mike, the manager, on several occasions and he is always very courteous and professional and always does his best to help the customer. I have both rented their trucks and used their storage services. I gave it four stars instead of five because the storage buildings are a little old but they still serve their purpose.

The staff is super friendly, helpful and professional. They spent time with me to make sure I got the storage I needed and were glad to spend time with me in doing so. I would recommend these guys, as they have a convenient location, and the layout is nice too.

Climate so good you could store a… Bunch of stuff you need cold! ;)

Great place

Great customer service! 10/10 highly recommend to everyone.

I used the A Storage on Pottstown Pike in West Chester. Amazingly nice and accommodating staff, thorough and transparent reviewing lease and paperwork, it’s clean clean clean, well designed with giant carts to load and pull your stuff around, packing supplies are reasonably priced (couldn’t believe it either), and all climate controlled for a really great price!! The best experience I’ve ever had renting storage over the past 15 years and we’ve done it 4 times. Honestly, the friendliness of the staff is what really puts it over the top. Nice work!!

Ivan and Kathy are awesome!!!

Units are true to size, prices simular, heated dry units.

Excellent, the best way to get storage

great place,

Good experience, moving in tomorrow, very helpful office personnel

Very positive experience. The units are clean and easy to access; the rates are very competitive and Michael, the manager, is friendly and helpful.

Manager Michael Mackenzie is always willing to work with you and make your move and storage so easy you will always feel at home comfortable and secure thanks to his Staff great job Mike keep up the good work will always refer friends and family to your Facility

I haven't had any issues

Very friendly and efficient staff

Rented Uhaul very easy manager very helpful and nice.Vehicle clean low mileage ran good for long trip.Definitely would recommend this business.

Close to my daughter's college

I will forever be a loyal customer to Mike, and recommend him to everyone I know. We're in the midst of a pandemic and he was the friendliest, goofiest, most helpful person I've met in recent times. Besides helping us with what supplies we'd need, he offered tips and tricks, and cracked jokes with us the whole time. What really sold me on Mike is that he followed up about one of the jokes he made...and now we have new wine glasses to get! Thank you so much for being so wonderful, Mike.

It stores things

Great Service and you can pay online for multiple months at once too.

It is the keeper of U-Haul. That was excellent.

The manager there was very nice, took his time to show me around the place. He was very friendly and helpful. I got my storage there thanks to him !

This facility is very easy to deal with wheater you need a UHAUL rental or a storage unit from small to car storage. The employees are all professional and respectful to the customers.

Mike, the manager, who also runs the U-Haul, is very pleasant and helpful. Would recommend this place.

If you are moving, you need boxes. You can find any and all sizes here.

Gated, clean, easy access storage facility. Different size units available.

I needed Bubble rap and cover blanket he took the time and saved me money , so he just wasn't trying to get over on me I really appreciate he's time and help. I wish I knew his name so I don't have to say he , really good if you need to pack up your valuables .

Super friendly and extremely helpful highly recommend this place

Convenient and affordable

Easy access, storage available, friendly help.

Clean, well maintained. And the manager of the property will do whatever it takes to make sure things run smoothly. They also rent Uhauls and moving supplies here. It's a one stop shop for your moving and storing needs, that's for sure! The employees know what they're talking about.

Great experience!! This guy alleviated a lot of stress. Thanks Bro!! Full tank of gas,half pack of smokes. It's dark and we're wearing sunglasses

Good service, good storage, I've had so many good experiences here.

My first ever storage unit experience and it was stellar. Mike made the rental process quick and painelss. Their rates are very reasonable and the area clean and safe. They also have Uhaul services on site which was also a quick, pleasant process which I used many times over! Thanks, Mike!

The facility and service was excellent.

Is the best storage in Delaware climate control Very professional staff

All was great. Safe and secure and climate controlled. Employees were knowledgable and courteous.

Good facilities to store our stuff

Nicole was really helpful and friendly Great facility. Very clean.

I loVe that it is climate controlled and is accessible to 10PM. The rates are comfortable compared to others in the area.

The Staff at A Storage Depot were very knowledgable and courteous. The prices are very reasonable and seem to be low in comparison with their competitors. I am looking forward to a useful future with this company. Jay

Seamless sign-up. Straighforward rules. Very clean facility.

Staff super helpful and knowledgeable. Facility very clean, well lit and accessible to make moving to or from your unit extremely easy.

Staff was extremely friendly and expedient. Facility is very clean and I feel that my items will be secure during my use of a storage space.

Very friendly staff. Easy process. Clean facility and reasonable rates.

The staff was very helpful and friendly.

Very good service and knowledgeable staff

Great customer service.

Good experience and great service

Jon was very helpful showed me around the Facility an gave me some Knowledge of the ins an outs of it ..all good 👍.

Great service and friendly atmosphere!!!!

A very nice experience very clean me he was very knowledgeable of pricing had hat a chose A Storage Depot to have for storage this pricing is also reasonable Thank you

Customer service was outstanding, I felt completely informed about the rental car process as well as my storage unit. I would recommend 10/10 for anybody to use, this is my go to location from now on.

Awesome staff, the manager went above and beyond to assist me . He showed me around the place and I DEFINITELY rented a space there !! Luv them !!

Great place, very clean, great prices ,well lit up at night and awesome customer service. The manager that helped me was so nice and helpful with EXCELLENT CUSTOMER SERVICE. !!

Recently visited this facility to rent a storage unit for my Mother. The manager Heather was very friendly and helpful in helping us figure out what size unit would work best. The facility is secure with cameras, gates, and individualized gate codes. They also have moving supplies that we purchased when buying our lock. The move-in process was simple , and I feel confident storing our belongings at this location. Thank you Heather

A great facility , with a friendly and helpful staff.

Good location for me

Heather and Jackie always help me with whatever I need. I would recommend this location to anyone looking for storage. Five stars isn't enough !

Jackie & Heather are the best! Clean place. Great place to do business.

Great service

Expensive but aren't they all... Friendly service.

I took my mom to this location this past Saturday after a bad customer service experience with another local storage company. As soon as we entered the office we knew it would be a completely different experience. Jackie and Ryan made a hard time for my family a little bit easier. They were so welcoming, helpful, and friendly. I am so thankful for their kindness and for all of their help. Thank you so much Jackie and Ryan!!!!

I love this place. Also love the one lay who works there & is always friendly.

The staff was helpful and friendly. Thank you

The best storage place around with the most amazing personnel working there! A huge thank you to Jackie for her help and always being professional. I love this facility and seeing her Friendly face.

Good price

Great place

Kathy was very professional and very friendly. We had a lot of questions about rates and insurance and she was helpful with everything.

This experience from start to finish was incredible. Ivan could not have been more knowledgeable, helpful, kind, and expedient! Everything was very clear and Ivan explained every step of the process. I would recommend A Storage Depot - West Chester for short or long term needs.

Very nice, new facility in a good location. The management team (Ivan & Kathy) is very friendly and efficient, and bend over backwards to accommodate needs.

The crew is wonderful. Answered questions, had some solutions..were fast and efficient- even on a busy Saturday while managing truck rentals, hot weary people moving. Ivan & Kathy are very positive and customer focused.

I called to advise them we were picking up our stuff and closing our account. Ryan was very helpful. He explained the entire process. He even reminded me that he stopped the auto pay. On the day of the move he didn’t rush us. I have to add every time we came by the place was always clean. THANK YOU RYAN!!

Excellent service! Very friendly and helpful staff! Hassle-free pick-up and return of the U-Haul truck! The truck was in perfect condition. I would recommend this location to anyone renting a truck. I'll be back for my next rental!

Very friendly and helpful staff, clean for the most part (we found a dead mouse but that happens), very accommodating and understanding when we were temporarily held up with our large trailer outside.

I was very please with the rep from a storage He was very knowledgeable and help out a lot with the different storage spaces he was quick getting us checked in Which was appreciated after a long exhausting day of moving Thanks again Ryan

(Translated by Google) Great (Original) Excelente

Clean storage spaces and hallways. Easy to rent. Helpful staff.

Started out with a 10x15 unit 7yrs ago...downsized to a 10x10 a couple yrs back...have never had a single issue in the seven yrs...staff is so polite and helpful...very clean units...we had a temp controlled unit...when we removed everything there were no signs of moisture, odors, nothing...if I need a unit again in the future I will definitely utilize their services!

I have been with A Storage Depot since 2013 and have been very satisfied with their service. Thanks for all the help in upgrading my unit this past weekend. :)

Great people to work with.

The people that work here are more than amazing with helping and understanding. I will always use them and their services if needed in the future. Highly recommended!

If there were more stars to give, I would. We had to extend our truck rental because the settlement on our house didn't go through. To say the whole thing is a disaster is an understatement. But the employees at Storage Depot were very understanding and accommodating. We also had to rent a storage unit here until we can find a new home. The people who work here deserve a raise, because coming here was the first positive experience in an otherwise horrible circumstance. Thank you especially to Ryan!

My experience with at Storage Depot has been Amazing. Great customer service, upbeat and positive, awesome staff, show empathy to clients, very informational, helpful, fast and flawless. You want to store your things here and know its in a good environment. Thank you for everything.

Attendants were polite and efficient. Signing up was tedious due to Covid 19 and the back and forth transfer of documents through the mail slot.

Above and beyond the call of duty. Thank you.

Just checked in, the place looks as good as tge rest. Prices are better, customer service was outstanding.

What a great experience I had the agent Ryan assisted me with this process of checking my rental in and out. A+ service. I will be using the service again, and please ask for Ryan. I left items in the vehicle and he called me back and I got them back above and beyond. Great to see good people during these crazy times.

Mr Ryan & associate , You are the perfect example of outstanding quality customer care & service. A God send during an unexpected & difficult time. The rates & specials are affordable The security & facilities are exceptionally well maintained. We will be pleased to share our experience with others. Should we ever have need of storage in future We shall be honored to return . Gods favor🕊 Jack & Kathryn Merrick

Great prices for storage and space

Always nice when I go there to do repairs on uhaul trucks

I had a unit here for about 4 or 5 years and it was run exceptionally, clean, safe and any need we had was met by all the staff with courtesy and professionally, especially dealing with Justin he was awesome to deal with and always extremely helpful. I highly reccomend this storage facility and thank you Justin for always being great to deal with.

Friendly knowledgeable out going. Will use service again

The place is very clean. The guys that run it are very nice and helpful.

Friendly and knowledgeable. Great experience! Would absolutely use them again

One of the cleanest facilities around. Staff is always friendly and knowledgeable. Units are sturdy unlike other places where we had drywall and the next unit over cracked the wall and was caving into ours. Was never worried about theft or damaged to anything we had stored. Loyal customer for several years. Only stopped using them when we purchased home with a big garage.

I regularly rent a U-Haul from here. The team is great - from their professionalism to their superior customer service! I forgot to reserve the van one Saturday and they called me to remind me. Where do you find that kind of pro-active customer service? If you need storage space or need to rent a U-Haul, do yourself a favor and use the services of A Storage Depot - even if another place is closer to your home. I cannot recommend them strongly enough; you will be treated with dignity and see first hand what superior customer service looks like.

Fast service

Good experience, friendly management.

Great price on rental trucks

I would like to acknowledge the Staff , Justin and Ryan, they are always very friendly and accommodating, From my first inquiry to use the storage facility, they made suggestions for the size of the unit etc! The facility is always well maintained, always kept clean with great accessibility! I would highly recommend this storage facility!

Nice facility. Reasonable rates. The manager Justin was very accommodating, and professional.

The storage areas are very clean. Easy access to all units. The interior areas are well lit and climate controlled. They are monitored and I feel that our units are well protected. The driveways between the buildings are wide enough for you stop to unpack allowing other vehicles to pass by. Great space!

Very professional and took time to make sure I had proper equipment for my move.....will definitely use them again

The one gentleman at the desk was very professional and answered any questions I had about the unit in a very informative way. Definitely has my vote in terms of their customer service.

Cant say enough great things about Justin and Ryan at A Storage Depot! Their customer service is A+++. The units and the property are always clean and very well maintained. I love working with them!

Had a very good experience renting a U-haul from this place. Justin was very nice & accommodating. Would definitely rent from here again :)

Had a good experience with storing stuff while moving houses..

Great property!

Made me laugh on a sad day. Packing up my mom's place. Will definitely use them when everything is ready to store. Thanks, Ryan

Friendly people!

We have rented a storage unit at this location on several different occasions and have never had any issues. Justin and Tracey are always extremely helpful and friendly. A top notch facility. It is very well kept and Management does a wonderful job assuring customers are always taken care of. I would highly recommend A Storage Depot in Williamstown to anyone looking for a unit.

I've had my stuff in storage for a couple months. Staff are very friendly.

I have rented here a couple of times. I have never had a problem with the elevator like some people have complained about. Tracy has always been so kind and helpful to me. I usually get through when I call and if for whatever reason I can't get through, I'll leave a message and my phone call is returned in the same day. I really can't see how this place could get a bad review! There has got to be a mix up. I have only ever dealt with the lady Tracy and she is absolutely wonderful. I will continue to use A Storage Depot in Williamstown if ever needed again. I recommend this place to everyone I know!

I have rented at other places and have never been as happy as I am with the level of service here. Justin is always helpful and courteous whenever I have had a question or make my payment. The rates are reasonable and up front and the units and property are clean. It feels like a friendly, family run business. Other reviews talking about the elevator not working must be because they didn't latch it properly and the safety stops it from moving. I know because it happened to me once and Justin showed me what I did wrong and I haven't had any issue since. I am here all the time and the elevator is never broken, people just don't read the instructions on the door.

I have rented here on two separate occasions when I needed short term storage and have never had an issue. Pricing is competitive, units and building are clean and in good shape, and staff is always helpful and courteous. Justin and Tracy were both polite and knowledgeable whenever I came to pay and answered any questions I had. Will be renting here again when I need to. A+

Reasonable rates and friendly people. Have recommended to anyone that needs storage.

This place sucks .can't use trash dumpster.there are rats in my unit .and the guy that works there and lives there is rude.ignerent not nice .asap I will be leaveing.

Renting a storage unit there. Good, safe place.