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Frequently Asked Questions
Questions?
A Storage Depot has put together a list of answers to some of our most Frequently Asked Questions (FAQs). Unit types, sizes, rates, and access hours will differ depending on which location you choose. We have 10 storage facilities located in Maryland (Chestertown and Elkton), Delaware (Middletown), New Jersey (Williamstown), and Pennsylvania (Aston, Clifton Heights, Levittown, Primos, and West Chester). For specific answers about each of these locations, please visit the page for the location nearest you. If you can’t find an answer to your question, contact the friendly staff at the facility where you wish to rent.
A Storage Depot has 10 locations throughout the Northeast. Below is a list of all our facilities and the areas they serve.
MARYLAND
- Storage Depot – Chestertown: 1004 Washington Avenue, Chestertown, MD 21620. Serves residents and businesses of the Eastern Shore, including Chestertown, Kingston, Worton, Rock Hall, Kennedyville, Centreville, and Washington College.
- A Storage Depot – Chestertown South: 6608 Church Hill Road, Chestertown, MD 21620. Serves residents and businesses of the Eastern Shore, including Chestertown, Kingston, Worton, Rock Hall, Kennedyville, Centreville, and Washington College.
- A Storage Depot – Elkton: 5 Coachman Drive, Elkton, MD 21921. Serves residents and businesses in Cecil County, MD, including Elkton, Chesapeake City, Charlestown, North East, Rising Sun, Arundel, and White Hall.
DELAWARE
NEW JERSEY
PENNSYLVANIA
- A Storage Depot – Aston: 5211 Pennell Road, Media, PA 19063. Serves residents and businesses in Aston, Aston Mills, Village Green, Lima, Glen Riddle, Glen Mills, Concordville, Media, Wawa, Chester, Chester Heights, and Neumann University.
- A Storage Depot – Primos: 401 Boro Road, Primos, PA 19018. Serves residents and businesses in Primos, Upper Darby, Prospect Park, Drexel Hill, Lansdowne, Springfield, Clifton Heights, and Folcroft.
- A Storage Depot – Clifton Heights: 404 East Baltimore Avenue, Clifton Heights, PA 19018. Serves residents and businesses in Clifton Heights, Springfield, Folcroft, Upper Darby, Havertown, Lansdowne, Swarthmore, and Glenolden.
- A Storage Depot – Levittown: 8343 Bristol Pike, Levittown, PA 19057. Serves residents and businesses in Levittown, Tullytown, Fairless Hills, Langhorne, Trenton, Florence, and Parkland.
Outdoor storage units are accessible from outside the building (similar to a garage). This provides quick and easy access—allowing you to park right outside the door of your unit. This makes it convenient for loading and unloading large items, such as furniture or appliances. The temperature in these units will be similar to the local weather conditions.
Climate-controlled storage units maintain a temperature between 55 and 80 degrees—protecting temperature-sensitive items from extreme heat and cold. Climate-controlled units are ideal for storing items that can be damaged by humidity, heat, or cold—such as wine, electronics, wood furniture, certain fabrics and upholstery, vinyl records, musical instruments, and magnetic media (such as computer disks and hard drives). Climate-controlled units are usually available inside a building and are accessible via a hallway.
A Storage Depot locations offering climate-controlled options include: our Chestertown location on Washington Avenue; our Middletown, DE facility; our Williamstown, NJ facility; and our Primos, PA facility.
Yes. All of our locations offer drive-up storage units. Drive-up storage units are similar to having a garage. Simply drive your vehicle to your unit for easy loading and unloading. The convenience of a drive-up unit is ideal if you’ll be visiting your space frequently to load or unload items. If you’re storing heavy or bulky items, a drive-up unit helps to reduce the strain and effort of moving those items. All of our drive-up units feature roll-up doors for easy access. The temperature in a drive-up unit will be similar to the local weather conditions.
All of our locations are accessible 7 days a week from 6:00 am to 10:00 pm. Office hours will vary by location.
Yes. You can also sign a long-term rental agreement if that meets your needs. Talk to the storage professionals at the location of your choice for more details.
Yes. All of our locations have U-Haul truck rentals on-site for your convenience.
Yes. All of our locations have a full line of moving and packing supplies for sale, including boxes, packing tape, bubble wrap, and more.
You can choose to pay in our offices if you like, but the easiest option is to take advantage of our online bill payment feature, which allows you to pay whenever and from wherever you are. You can also take advantage of our AutoPay system!
Use our handy size guide for help understanding what can fit in common unit sizes. If you’re still unsure, talk to the staff at the location you’re interested in for advice. They will be able to ask you pertinent questions to help you determine which size unit is best for your needs.
You can either reserve your unit online, visit during office hours, or call the location you’re interested in. Choose whichever method works best for you!
